Cookies Policy | Velvet Spins Casino

1. What are cookies?

Cookies are small text files that a website places on your computer, mobile phone, tablet or other device when you visit. They allow the website to remember information about your visit and can help it recognise your device during a later visit. Cookies may be set by Velvet Spins Casino or by carefully selected third parties that provide services used on our website.

Cookies can make a website work properly, help protect accounts and transactions, remember preferences, and provide information about how visitors use the website. Some cookies remain on your device only while your browser is open. These are known as session cookies. Other cookies remain for a set period or until you delete them. These are known as persistent cookies.

We may also use technologies that perform a similar function to cookies, including pixels, tags, web beacons, software development kits and local storage. For simplicity, this policy refers to these technologies collectively as cookies unless a different description is needed.

How cookies are used

To enable core website features, navigation and security controls.
To remember choices, settings and information that you provide.
To support account access and help keep sessions secure.
To understand website traffic, performance and general usage patterns.
To identify technical problems and improve website functionality.
To help deliver content and advertising that may be more relevant to users, where permitted.
To measure the effectiveness of communications, campaigns or promotions.

2. Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation of the website. They may be used for functions such as page navigation, security, fraud prevention, load balancing, access to account areas and maintaining a secure session. Without these cookies, some requested services may not be available or may not operate reliably. Because they are needed for essential website functions, they generally cannot be disabled through the website preference tool.

Functional cookies

Functional cookies allow the website to remember information that affects how it appears or operates. For example, they may remember language, region, display or accessibility choices. These cookies are not always essential, but disabling them may mean that preferences are not retained and some features may be less convenient to use.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as pages viewed, links selected, the time spent on a page, general device information, browser type and approximate location derived from technical information. This information is generally used in aggregated or pseudonymous form to assess performance, identify errors and improve the user experience.

Advertising and measurement cookies

Where applicable and permitted, advertising or measurement cookies may help us understand whether promotional content has been viewed or interacted with. They may also assist with limiting repeated advertisements or presenting content that is more relevant to a visitor's interests. These cookies may be placed by third-party service providers acting on our behalf or operating their own services. We do not use cookies to override responsible gambling requirements or to encourage gambling that is unsafe or unsuitable.

Security and fraud-prevention technologies

Cookies and similar technologies may be used to help detect unusual activity, protect accounts, reduce automated abuse and support the integrity of our website and services. Information collected for these purposes may be combined with other technical information and reviewed in accordance with our Privacy Policy and applicable law.

3. Third-party cookies and related services

Some website functions may be provided by third parties, such as security, analytics, payment, identity, customer support, content delivery or marketing service providers. These providers may use cookies or similar technologies on our website to provide their services. The information collected by a third party may be subject to that provider's own privacy and cookie policies.

We take reasonable steps to select service providers that are appropriate for the services they provide and to require suitable handling of information. However, we do not control the cookie practices of independent third parties. You should review the relevant third party's information if you want to understand how it collects, uses or shares data.

Third-party technologies may change over time as website features, service providers and legal requirements develop. We may update the information shown in our cookie preference tool or this policy to reflect those changes.

Information that cookies may collect

A cookie identifier or other online identifier.
Browser type, operating system and device characteristics.
General information about website pages and features used.
The date, time and duration of a website visit.
Referral information, such as the website or campaign that directed you to us.
Approximate location based on technical information, where available.
Preference, consent and security information.

Cookies do not usually contain your name or direct contact details. However, information collected through cookies may be linked with information associated with an account or device where this is necessary for a legitimate business purpose, service operation, security requirement or other lawful basis. Our Privacy Policy provides more information about how personal information is handled.

4. Your cookie choices and browser controls

When available, our cookie preference tool allows you to accept or reject optional categories of cookies. You can change your choices at any time by reopening the tool or using the relevant preference link on the website. Your choices may be stored in a cookie so that we can remember them. If you clear your cookies, your preference may also be removed and you may be asked to make a choice again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you before cookies are placed or to reject certain types automatically. Instructions vary between browsers and devices, so refer to the provider's help information for current guidance.

Please note that blocking or deleting cookies may affect website performance. Strictly necessary cookies cannot always be disabled, and some account, security, login or transaction features may not work correctly if cookies are blocked. Your browser settings may also apply to other websites and services, not just Velvet Spins Casino.

Do Not Track and similar signals

Some browsers and devices provide settings or signals intended to communicate a preference about online tracking. Because these signals are not implemented consistently across browsers, devices and services, the website may not respond to every such signal in the same way. Where required by applicable law, we will handle recognised preference signals in accordance with the relevant legal requirements.

Consent and withdrawal

Where consent is required for optional cookies, we will seek consent through an appropriate notice or preference tool. You may withdraw or change consent for optional cookies at any time using the available controls. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn. It may also limit certain personalised or analytical functions.

5. Privacy, security and updates

We use reasonable administrative, technical and organisational measures to protect information collected through the website. No online service, website or electronic transmission can be guaranteed to be completely secure. You should use appropriate security settings on your device, keep your software updated, and avoid sharing account credentials with anyone else.

Cookie information may be retained for different periods depending on its purpose. Necessary security or session information may be kept for as long as needed to operate the service, while preference, analytics or advertising cookies may have their own expiry periods. Retention may also depend on legal, regulatory, operational and security requirements.

Velvet Spins Casino may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers or applicable legal requirements. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. We encourage you to review this page periodically.

If you have a question about this Cookies Policy or how cookies are used on the website, please use the contact or support options made available through Velvet Spins Casino. Please do not include passwords, payment details or other sensitive information in an initial enquiry.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge the use of cookies according to your selected preferences and this policy. Essential cookies may continue to operate because they are required to provide requested website functions.